Energy Australia

Leading in the New Regulatory Environment’

Senior Leadership Program

EnergyAustralia’s Business Need

To prepare and align EnergyAustralia’s senior management (All Level 3 & 4 managers,selected Superintendents and selected alliance partner employees) to the new regulatory environment under the Australian Energy regulator (AER) and to enhance their ability to effectively manage the challenges and opportunities facing EnergyAustralia in the next 5 year regulatory period and beyond.

BTS Solution

BTS developed and delivered a ‘capstone’ program for the senior leaders of EnergyAustralia,completing their leadership development journey; incorporating two key components;

Review of EnergyAustralia’s ‘culture and leadership’ & ‘performance mastery’ journey in driving a culture of high performance
Understanding the new regulatory framework under the AER, business dynamics and performance requirements through a highly-customised regulatory simulation whereby senior leaders ‘learn by doing’, making high-level business decisions in a risk-free environment

Learning Objectives

Understand how to operate & drive a culture of high performance within the newregulatory framework
Further develop business acumen and cross functional collaboration
Create an environment in which participants can make effective decisions based on the corporate values, behaviours, scorecard and the new regulatory framework,
Define the critical importance of team work and responsibility to make strategic decisions
Maximise results with limited resources and evaluate risks & rewards associated with CAPEX and O&M spending
Appreciation for short term Vs. long term impact of meeting/not meeting opex and capex plans
Committing to individual actions to improve EA’s culture of performance

Participant Experience

Business Simulation·

During the 3 year tenure (3 decision rounds) as a member of the company’s senior management team, participants employed a customised, computer-based business simulation to assist in making high-level business decisions.

The simulation was built to reflect the challenges and opportunities faced by the Energy industry in creating sustainable value.

Know-How Sessions

EA senior leaders participated in interactive discussion sessions, called ‘Know Hows’after each round of the business simulation.
These sessions provided the bridge between the simulation, business theory & practical application to the EnergyAustralia business.
Content covered included the ‘leadership journey’, ‘new regulatory environment’ and ‘business performance drivers’,

Feedback Sessions

Following each Know-How Session, the participants received an analysis of theirmanagement team’s performance, as well as those of competitors, in feedback sessions
The goal of these sessions were to link business decisions to commercial, financial and regulatory outcomes and create ideas for applying the simulation experience back into the workplace

Application Session

On completion of the 3 year simulation, participants were asked to develop a personalaction plan, which incorporated their learning's from the simulated experience.
This action plan contained commitments to improvements to implement within their business upon their return to the workplace.

Business Outcomes

The senior leaders of EnergyAustralia;· Have a greater appreciation for the requirements under the new national regulatory framework

Can clearly articulate the cause and effect of decisions made on achieving commercial, financial and regulatory outcomes
Understand the role that they play as leaders in driving a culture of high performance
Realise the importance of collaboration and the need to engage alliance partners to successfully complete the requirements over the next five years
Have identified measurable actions to be undertaken back in the workplace that will contribute to EnergyAustralia’s overall performance

Leadership Journey Map (designed by EnergyAustralia)